Sony Xperia E4 Dual - Support for your device

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Support for your device

Use the Support application in your device to search a User guide, read troubleshooting

guides, and find information about software updates and other product-related


To access the Support application


From your Homescreen, tap .


Find and tap , then select the required support item.

Make sure that you have a working Internet connection, preferably over Wi-Fi®, to limit data

traffic charges when using the Support application.

Help in menus and applications

Some applications and settings have help available in the options menu, which is

normally indicated by in the specific applications.

Help us improve our software

You can enable the sending of usage info from your device so that Sony Mobile can

receive anonymous bug reports and statistics that help improve our software. None of

the information gathered includes personal data.

To allow the sending of usage info


From your Homescreen, tap .


Find and tap

Settings > About phone > Usage info settings.


Mark the

Send usage info checkbox if it is not already marked.